Legal
Privacy Policy
Last updated: April 2026
FixMyReply respects your privacy.
This policy explains what we collect and how we use it.
1. Information We Collect
We may collect:
- Chat input, text or screenshots
- Email address
- Usage data, interactions and actions
- Device/browser data, basic analytics
2. How We Use Information
We use your data to:
- generate AI responses
- improve product quality
- provide customer support
- manage subscriptions
3. AI Processing
Your inputs may be processed by AI systems to generate responses.
We do not use your conversations to personally identify you.
4. Payments
Payments are handled by third-party providers, including DodoPayments or Stripe.
We do not store full payment details.
5. Email
We use your email to:
- send login links
- provide account access
- send important service updates
We do not send spam.
6. Data Sharing
We do NOT sell your personal data.
We may share data only with:
- payment providers
- email providers, Resend
- infrastructure providers
7. Data Retention
We keep data only as long as necessary to operate the service.
You may request deletion of your data.
8. Security
We take reasonable steps to protect your data.
However, no system is 100% secure.
9. Your Rights
You may:
- request access to your data
- request deletion
- contact us with privacy questions