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Privacy Policy

Last updated: April 2026

FixMyReply respects your privacy.

This policy explains what we collect and how we use it.

1. Information We Collect

We may collect:

  • Chat input, text or screenshots
  • Email address
  • Usage data, interactions and actions
  • Device/browser data, basic analytics

2. How We Use Information

We use your data to:

  • generate AI responses
  • improve product quality
  • provide customer support
  • manage subscriptions

3. AI Processing

Your inputs may be processed by AI systems to generate responses.

We do not use your conversations to personally identify you.

4. Payments

Payments are handled by third-party providers, including DodoPayments or Stripe.

We do not store full payment details.

5. Email

We use your email to:

  • send login links
  • provide account access
  • send important service updates

We do not send spam.

6. Data Sharing

We do NOT sell your personal data.

We may share data only with:

  • payment providers
  • email providers, Resend
  • infrastructure providers

7. Data Retention

We keep data only as long as necessary to operate the service.

You may request deletion of your data.

8. Security

We take reasonable steps to protect your data.

However, no system is 100% secure.

9. Your Rights

You may:

  • request access to your data
  • request deletion
  • contact us with privacy questions

10. Contact

[email protected]